Support

Never send us your username, password or playlist address. We will never ask for them.

Does Bison include channels or movies?

No. Bison is only a player. You need an Xtream account or M3U playlist from your own provider. We cannot help you find or buy one.

My list does not load or a channel does not play

Most of the time this is on the provider side: an expired subscription, a wrong server address, or a server that is down. Check the same account in another app or on your provider's website. If it works there but not in Bison, write to us.

Downloads on iPhone

On iOS, keep Bison open while a download is running. If the app is closed, the download may pause.

Contact

Email [email protected]. Please include your device model, system version and app version (Settings in the app), and what you were doing when the problem happened.